3 Sep 2010

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Frequently Asked Questions

How long will my sign take?

We aim to despatch your sign within 3 working days of receiving your order.

In the worst case scenario of total non-delivery, you can cancel and receive a full refund 10 working days after placing your order. See Terms & Conditions.

Do you offer any discounts?

Currently orders for 2-3 signs qualify for a quantity discount of 5%.

What are your post & packing rates?

Order value above £90.00     £10.95
Order value above £60.00     £7.95
Otherwise     £4.95
If you order includes fixing kit(s), a further £3.00 is added.

What's your returns policy?

If you are not fully satisfied with your sign, and if you return it within a week of receipt, we will be happy to give you a full refund (excluding p&p).

What's your privacy policy?

We undertake not to give, sell or in any way share your details with any other party.

Any other questions?

Just drop us an e-mail to info@elmleaf.co.uk.