| 17 May 2008 |
Frequently Asked Questions |
|
|
How long will my sign take?
We aim to despatch your sign within 3 working days of receiving your order. In the worst case scenario of total non-delivery, you can cancel and receive a full refund 10 working days after placing your order. See Terms & Conditions. |
|
|
How long will my internet advertising take?
We aim to set up your internet advertising within 3 working days of receipt of order. In the worst case scenario of total non-delivery, you can cancel and receive a full refund 10 working days after placing your order. See Terms & Conditions. |
|
|
Do you offer any discounts?
Currently orders for 2-3 signs qualify for a quantity discount of 5%. |
|
|
What are your post & packing rates?
Order value above £90.00 £10.95 Order value above £60.00 £7.95 Otherwise £4.95 If you order includes fixing kit(s), a further £3.00 is added. |
|
|
What's your returns policy?
If you are not fully satisfied with your sign, and if you return it within a week of receipt, we will be happy to give you a full refund (excluding p&p). If you are not fully satisfied with your internet advertising, and cancel it within a week of advert placement, we will be happy to give you a full refund. |
|
|
What's your privacy policy?
We undertake not to give, sell or in any way share your details with any other party. |
|
|
I'm
filling in the details for my FREE individual web page (rental), and I can't see the info that I want to include. Just type in your extra information in the additional info box at the end of the setup page, and it'll be included on your FREE individual web page. Likewise, if you want to say 'close to St Barts', instead of 'convenient for hospital' type this into the extra location box. |
|
|
How long will my FREE individual web page take? Your FREE individual web page will be set up automatically and immediately. |
|
|
I've
just checked my property web page and I want some changes made. Just type in your property web page again using the same page name and password, and click on the 'Retrieve' button. Your current advert details will be shown. Then just follow the same procedure as first time around. If (after activating your page) you access your page again, your browser (Internet Explorer/Netscape etc) may show you the old version. Refresh the page in your browser to see the new version. |
|
|
How can I make my digital photos smaller, so they can be downloaded to my web page? You can always email us your photos, but for Windows XP, Home or Pro, there's a free Microsoft XP PowerToy that makes resizing easy. Go to the following link and download and install: ImageResizer.exe www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx. You can then open any folder that contains images and you will have an option to resize. Just right click the selected image files and choose Resize Pictures from the menu. You can select one image or a whole group. The program will place the resized copies in the folder with your originals. (Tip: *Never* overwrite your originals) . |
|
|
Any
other questions? Just drop us an e-mail to info@elmleaf.co.uk. |
|
|
|